Description:
  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS...
Get Delivering Happiness book from Amazon
From UK? Buy Delivering Happiness from BookDepository.co.uk
(Free worldwide delivery)
(Free worldwide delivery)

Get Delivering Happiness book from eBooks.com

Bibliographic Information
Publisher(s): Grand Central Publishing
Publish Date: 2010-06-07
Book Pages: 272
Industry Identifier: ISBN_10: 044657631X
Subjects: Business & Economics / Management • Business & Economics / Customer Relations
Book Dimensions
Height: Unknown
Width: Unknown
Thickness: Unknown
Book Preview
The viewer for this book has not loaded.